P1000m3 offical clutch improvement letter

[RobertwHarley]

I just got my letter to fix the heat issue. No word about a clutch repair.

Hi all,
I have a very good relationship with my dealer and they called me on both of these warranty issues. The heat and the clutch repair was done on one visit and no letter. Also, if your near an oil change, you can get that done for free as it's part of the clutch repair. It seems the oil holes were too small and that the fix was to make bigger holes and pump up the volume of oil going to that line. They do advise though that if you are doing a lot of below 30km that you use the lower clutch system vs. the main. Having said that, I had just some blueing on my 1,3,5 side and they replaced it no questions

 

[Admin]

 

[Stevo]

Dealer I bought mine from closed, called another, guy was a total dick bag. Told me take it where I bought it for update. I will never buy anything from them, garrels in pontiac illinois. I am gonna run mine another year, I just don't feel great taking it to a far away big city dealer.

I went there last year to price out a 2016 p1k delux he was 1100 dollars more than I could get it from down south. He said have a good trip and don’t bring it here for us to work on. Anyway got it from world of power sport in Decatur but after dealing with them I don’t know if I would trust them to air up my tires. They also now own the Bloomington store. I might take it to wateska or Aurora
But know nothing about there service dept. if u find a Honda dealer with a good service dept would you let me know. Wateska said they could only put upgrade clutch fix on only if clutch shows damage and they have to sent pictures to Honda to get fix approved.

 

[KirkK]

I went there last year to price out a 2016 p1k delux he was 1100 dollars more than I could get it from down south. He said have a good trip and don’t bring it here for us to work on. Anyway got it from world of power sport in Decatur but after dealing with them I don’t know if I would trust them to air up my tires. They also now own the Bloomington store. I might take it to wateska or Aurora
But know nothing about there service dept. if u find a Honda dealer with a good service dept would you let me know. Wateska said they could only put upgrade clutch fix on only if clutch shows damage and they have to sent pictures to Honda to get fix approved.

Stevo:
Dealers cannot refuse warranty service for equipment purchased elsewhere. Doing so would jeopardize their franchise/dealership status. I'd take this opportunity to contact Honda directly to inform them how you've been treated. I can vouch for the dealer in Watseka. Russ (the owner) is a good guy, as are his service people. I've had them service both Honda and Kawasaki bikes that I purchased elsewhere, and they were very accommodating.

 

[Billybobb3]

Good luck. Bought mine there to save a few bucks. Worst experience ever.....


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I bought mine a couple of months back from same dealership. I'm curious what was bad about the experience. Good to know what to expect.

 

[Plongson]

Honda needs to verify for themselves rogue dealerships behavior and get them in line...like yesterday. Brand loyalty is every bit about your dealer experience...not just reliability and fit and finish. They WILL loose market share if poor dealers are not leashed in. Honda just isn't the only game in town anymore.

Honda needs to take a lesson from Harley Davidson. Harley dealers could care less where you purchased your machine...or if you are an out-of-towner and on the road...with a problem, they are KNOWN for putting you to the head of the line when at all possible to get you back on the road, warranty needs or not...I've seen this personally, all over the country from riding with groups, eventually someone needs dealer help.

BUT...HD only carries ONE brand...HD, where Honda dealers might have Kawasaki, Yamaha or whatever...

I think the Honda's rogue dealers may not have such a good relation with mother Honda because they have other eggs in their basket,

 

[raypa]

I have a2018 1000-5. Any know issues? What’s the clutch already fixed on them?

 

[tbaker]

Stopped by southern Honda powersports on my way to work today and set up a time for the clutch update they service guy said no problem they would check everything out and if there was any problems they would let me know so I am taking it to them Saturday he said they had the clutch kits in stock

 

[Stevo]

Stevo:
Dealers cannot refuse warranty service for equipment purchased elsewhere. Doing so would jeopardize their franchise/dealership status. I'd take this opportunity to contact Honda directly to inform them how you've been treated. I can vouch for the dealer in Watseka. Russ (the owner) is a good guy, as are his service people. I've had them service both Honda and Kawasaki bikes that I purchased elsewhere, and they were very accommodating.

I agree Honda needs to know. But feel it would not do me any good. Them being PO at me I would not trust them to work on my machine. They are a small family run dealer who has been around for years. The Honda store in Joliet IL. has just closed there doors they said the internet sales put them
Out of business. The Aurora IL store has told me they don’t know how much longer they can keep there doors open also because of the internet sales.

 

[Medina5]

Had my clutch update done a month ago. Only had a 100 miles on my '17 p1k5. Used twice so far. 1st gear clutch engagement is much smoother in low and high range. It had a jerky engagement before at light throttle. Most noticeable when pulling into garage or loading on to my car trailer

 

[talonwagon]

Wanting to know if anyone has had problems getting the update heat shield installed at a specific middle Tn Honda dealer? When I received my letter, I called the next day to schedule an appointment, been waiting for a couple of months. Didn't buy the machine there, thinking I may be getting the run around. Also just received the clutch update letter. Thought about calling the Honda dealer in Franklin(Cool Springs). Has anyone had service done there?

 

[BlueCollarGuy7007]

Had my 016 at the dealership for the cabin heat issue / factory fix & also have the letter for the clutch issue. I say "unfortunately" my unit does not have a clutch slippage issue & the dealership would not pursue the factory repair. Reason I say unfortunate is eventually it'll probably be an issue & be out of the time frame to have addressed via' this bulletin.
On the other hand almost 2K miles on it of pulling trailers & hauling 800 - 1K Lbs in the bed around the property & no clutch issues.

 

[Matcnc]

Good luck. Bought mine there to save a few bucks. Worst experience ever.....


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Bought mine from Southern Honda (Chattanooga). Other than the salesman. I have had no problems. He left me hanging for over an hour. I finally just walked out.
Just had the upgrade done on the clutch. Only drove it around the yard but it did seem to shift much better.

 

[Matcnc]

just talked to the Honda dealer where I bought my pioneer 1000 from and told them that I got the letter from Honda on the clutch improvement. the service department said no problem just bring it in they had the parts in stock and I told them I just had 30 miles on the pioneer and that I wanted to get the improvement done before I had any problems he said no problem. I bought it at southern Honda power sports in Chattanooga Tennessee. I am going to try and take it up there the next few weeks will let everyone know how it turns out.

They did mine this past Tuesday! It seems to shift much better. Took them 2 1/2 hours to do both the heat and the clutch product improvement

 

[Hawk53]

Anyone in Canada get the clutch improvement letter yet? Cannot get any action out of the dealer I bought from in Athabasca Alberta. Basically saying no letter, not action.

 

[Plongson]

I think if a dealer is complaining they are going out of business because of the internet, they are avoiding some other issue...

One cannot buy a bike or SxS online!

SxS and bikes and recreational vehicles are HOT items (always have been), and they're being purchased somewhere...

Ahhh, how about FRIENDLY, COURTEOUS dealers that are willing to work with buyers to offer fair purchase price and great/friendly/competent service after the sale. The internet is just another form of competition and the old school, grouchy, cigar chomping dealer that THOUGHT he had the local market locked in is doomed.

The dealers that follow this business model are sure to prosper and the latter will fail...done deal.

 

[zmnypit]

Called local dealer and had them order both the clutch upgrade and comfort kit. Are you guys with wheels and tires putting the stockers on before dropping it off? I have Outback Max tires so they are little extreme and dont want the dealer saying sorry, we cant install the clutch kit because you have wheels and tires.

 

[Neohio]

Called local dealer and had them order both the clutch upgrade and comfort kit. Are you guys with wheels and tires putting the stockers on before dropping it off? I have Outback Max tires so they are little extreme and dont want the dealer saying sorry, we cant install the clutch kit because you have wheels and tires.

IF you still have stockers, throw them back on. I found with my dealer, it is easier to return to stock vs tell them about what I have done and why I did it the way I did.
The service manager called and tried to explain to me that the blue light on my isolator is going to drain my batteries, and that I should have him install some other system.

 

[MEFreer]

I have not had the updates/ product improvement installs yet. I have aftermarket skid plates and heat shield. Has anyone had any grief from dealers with these types of mods installed when getting the improvements made? I don't want to take everything off to get the work done.

 

[tbaker]

I have an aftermarket skid plate on my pioneer the skid plates are made for easy service so that should not be a problem I also have an aftermarket heat shield under the seat but I took it off before I took it in for the heat shield update then I put the aftermarket heat shield back on no problem

 

[Icecreammike]

just got an official letter today from Honda stating that my 2017 pioneer 1000 was eligible for the product improvement. it states that the clutch improvement kit is suppose to let the NO.1 clutch run at lower temperatures. the letter also states how you should drive the pioneer to prevent these problems. the letter says the dealer will inspect your vehicle for NO. 1 clutch slippage and install the clutch improvement kit if necessary. it says the campaign ends September 30, 2020 or at the end of the factory limited warranty period or whichever comes first.