P1000 2023 P1K-5 Twisted Frame?

[Dan-Squatch]

good evening everyone,

So I have been in a warranty battle with my local dealership for the last 6ish months regarding the alignment of the rear wheels.
I had posted previously about some odd tire wear showing up on the inner half of the right rear tire. since then the Pioneer has gone bac to the dealership where they changed both upper and lower control arms along with the shock. As I feared all efforts were completely in vain ... nothing corrected the issue and I am left with a machine where the right rear tire is more than 3/4".
Now the dealer has come to the conclusion that the frame is tweaked or twisted in some way, and we are waiting for Honda Canada's response for the next steps. My dealer has confirmed that in 2023 there were a couple isolated cases of Rubicon quads coming off the assembly line twisted but nobody can confirm any issue with the Pioneers.

My question to you the almighty internet: has anyone seen anything like this before and how was it resolved?

If they offer a frame swap I don't think that I would trust my dealer to complete the task without creating more issues, plus I don't want to be without my machine for several more months. As of right now my Pioneer has sat at the dealer for a total of 14 weeks ... uncovered

 

[Admin]

 

[Remington]

Did u ever take it in to a auto shop for a front end and 4 wheel alignment? Or did the dealer? I know you took some toe measurements looking back on your old posts but nothing seemed to come of it but some wild tire pressures you were running.
Ive searched and never seen any threads on a bent frame except someone doing somethings they werent suppose to beyond the rigs capabilities.

If they offer a frame swap I don't think that I would trust my dealer to complete the task without creating more issues

You may not have a choice with this!
I would think the labor for that warranty would not be in the best interest of Honda.
We have run into labor situations at work with Generators under warranty resulting in the company making a decision to replace the gen instead. Rare but has happened. Cant speak for Honda tho

 

[Dan-Squatch]

It did go for a complete laser alignment at an auto shop, but since there isn't any adjustment for the rears they were only able to confirm my measurements with much better accuracy.
And for the record all my tires are down to 12psi now 😂

 

[Remington]

It did go for a complete laser alignment at an auto shop, but since there isn't any adjustment for the rears they were only able to confirm my measurements with much better accuracy.
And for the record all my tires are down to 12psi now 😂

Well the tire pressure is mostly a preference depending on where your riding and riding on.
But 12 is the average number and will help a UTV tire ware better.

As for there alignment, what did THEY come up with compared to the stealership?
What were there numbers prior and post and did there adjustment help any?

 

[Remington]

but since there isn't any adjustment for the rears

Yeah we are aware of that. Thats why a majority opt for aftermarket arms for many reasons including your situation.

 

[DRZRon1]

this one is interesting..... I personally know of nobody that bought a car, truck, sxs, atv or motorcycle where the frame was confirmed to be twisted\bad/bent from the factory - but I’ve seen em hit stuff and bend stuff in the first 50 miles - hold my beer/watch thia - lol

it is either bent or not bent and a couple of strings, plumb bobs, a square and a tape measure and an afternoon in the garage with a note pad should pin this down or any body shop with a frame jig could tell ya whats up as well - really need data to confirm/not confirm - I can usually just look for missing paint on a frame to see what is tweaked

if they think it needs a new frame - so be it, not sure there is another option

 

[Dan-Squatch]

This was noted on the day I picked it up by myself and a buddy to the sales person ... He brushed it off as being strapped down on the trailer and not sitting level

 

[Scrappapotamus]

This was noted on the day I picked it up by myself and a buddy to the sales person ... He brushed it off as being strapped down on the trailer and not sitting level

Were they beating on the window with a rubber spoon when you walked in to purchase?

 

[Dan-Squatch]

Were they beating on the window with a rubber spoon when you walked in to purchase?

Pretty close... But the next closest dealer is a 5 hour drive away 😐

Doesn't sound so bad now 🤦🏼

 

[Vikes79]

The probability of a frame being twisted from the factory is extremely low…under the assumption that it was assembled (welded) correctly…

Now, as someone who knows a bit about contract frame manufacturing….the probability of a welding jig being out of alignment…or poorly aligned in the jig and welded is a REAL possibility albeit low as long as the quality checks are done...

 

[Dan-Squatch]

Today I was able to get the results from the alignment that was done at the local auto shop

 

[Dan-Squatch]

Today I was able to get the results from the alignment that was done at the local auto shopView attachment 441229

It needed at vehicle in the computer system so it was entered as a Honda HRV. That is what's under the blacked out area

 

[ODAMO]

Today I was able to get the results from the alignment that was done at the local auto shopView attachment 441229

My right rear appears to be toed in more than the left side also. 22 p1k3
Did they do the alignment check with tires on the ground?

 

[Dan-Squatch]

Did they do the alignment check with tires on the ground?

Yeah I did it at home with the wheels on the ground, suspension settled and theirs was on on a machine so it had to be on the ground

 

[Dan-Squatch]

The probability of a frame being twisted from the factory is extremely low…under the assumption that it was assembled (welded) correctly…

Now, as someone who knows a bit about contract frame manufacturing….the probability of a welding jig being out of alignment…or poorly aligned in the jig and welded is a REAL possibility albeit low as long as the quality checks are done...

By "twisted" I guess I'm meaning incorrectly manufactured. Whether the mounts on the frame for the control arms are welded wrong or it wasn't set in the jig properly who knows 🤷🏼. Tweaked may be a better word for it... Whatever the case I just want my machine fixed 😞

 

[ToddACimer]

Looking at the numbers, a set of rear Superatv arms could probably make up the rear toe as they are adjustable top and bottom front and rear. The front could likely be aligned and fixed. Given that everything is within a 1/4", I'm guessing it's on the far side of the manufacturing tolerance but likely not bad.

 

[Dan-Squatch]

Update:
As of about 2 weeks ago Honda officially assigned a mediator to my case which will be addressed "soon" and in "priority sequence".

I called again yesterday and they won't even discuss any of the potential outcomes.

If anyone else is having the same issue with the rear end, I am curious to see if our VIN numbers are close. I've seen a couple other similar posts in some Facebook groups pop up as of late.

 

[Jerryg]

JAH

 

[Remington]

Facebook

What that! Some kind of anti freedom cult?

 

[DRZRon1]

Update:
As of about 2 weeks ago Honda officially assigned a mediator to my case which will be addressed "soon" and in "priority sequence".

I called again yesterday and they won't even discuss any of the potential outcomes.

If anyone else is having the same issue with the rear end, I am curious to see if our VIN numbers are close. I've seen a couple other similar posts in some Facebook groups pop up as of late.

what do you want out of this? do they still have machine?

u can buy the arms - in a day you will be all good and it sucks u had to buy them

u can just trade the machine in, is what it is, life isn't fair

u don't want dealer to swap frame if it comes to that - what do u want them to do?